Active Directory Delegation Helpdesk Software Tool - Active Directory Delegation Helpdesk Software Tool

Welcome to Touchy Software Solutions....

ADS2WEB focuses on doing one thing great; Active Directory Account and Contact Delegation.

ADS2WEB is a easy-to-use web based Active Directory delegation system. Administrators, help desk technicians down to the end user can utilize ADS2WEB for expedient help desk / administrative tasks.

Delegate the ability too.......

Unlock Accounts, Change passwords, Enable/Disable accounts, Change group memberships, Change account and contact attributes

Account security scans

(Disabled accounts, Locked accounts, accounts with stale passwords, inactive accounts, account modified today, accounts created today)

**** Self Help password reset and unlocking *******

Allow clients to create a registration profile (3 questions). When the client becomes locked out, he or she can validate all questions to reset their password and or unlock their account.

With a intuitive web-based UI, simple install and configuration requirements, Active Directory delegation has never been easier.

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Example of ADS2WEB implemented

ADS2WEB and Active Directory work dynamically. All actions are performed on demand without any other interfacing technology. There are no database implementation during setup thus reducing complexity. Access control is maintained via Active Directory group memberships. ADS2WEB provides a winform application used to configure ADS2WEB settings that are only accessed at the server console. While this may require a high degree of access, it also reduces security management.

Keeping your Active Directory account and contact data up to date is a challenge for any modern day business. ADS2WEB delegation capabilities can help streamline client requests and allow proper administration functions to be delegated.

How many organizations delegate administrative rights to a tech on the first day of employment? Alarmingly, many organizations with policies to protect against this practice don't adhere to their own policy.

The 3 operating modes provided by ADS2WEB gives your business the flexibility needed to streamline help desk support issues. Streamlining these processes results into saved time by IT staff. Download ADS2WEB and see how we compare to other complicated, expensive, and down right over worked systems. We've maintained an easy to work-in environment. Making account management in Active Directory as simple as possible.

From the client's perspective, ADS2WEB could be confused as a simple web request form. (Maybe too simple) But looking at the boarder landscape, ADS2WEB provides key functionality to the organization, while maintaining accountability, administration functions, access control, delegation, and application flexibility to change as your organization structure changes.

ADS2WEB version 2 provides a base platform to build upon. We listen to client requests for future upgrades and possible organization customizations. Per your request, customization may be possible for your implementation.

Future development road map of ADS2WEB may include:

User accounting reporting
Individual user settings
PCI compliance reporting
Group membership request
Request and Self-Help password changes

Please read the more in-depth information to the specific ADS2WEB modes. These modes are the building blocks to deploy key functionality to clients. A good understanding of Active Directory is key to a successful deployment and functionality usage. Please see the ADS2WEB video's before deployment. These videos will explain technical details on specific topics of interest. The video's are not sale's pitches; so be prepared for the technical jargon.